FTH Lokoja CMD Calls for More Investment in Healthcare Delivery

From Joseph Amedu, Lokoja

The Chief Medical Director of the Federal Teaching Hospital, Lokoja, Kogi State, Professor Abdulrahman Shehu, has called for more investment in healthcare delivery

The Chief Medical Director particularly woos philanthropists, the Federal Government and the Kogi State Government to invest more in the health sector to improve healthcare delivery and strengthen hospital infrastructure.

Prof. Shehu made the call while interacting with members of the Correspondent’s Chapel of Nigeria Union of Journalists, Kogi State Council who were in his office to clarify some issues affecting the hospital on Friday.

The renowned medical practitioner who was represented by the Chairman, Medical Advisory Committee (CMAC) Dr Raphael Odekunle, said increased private-sector and philanthropic support would complement government efforts in providing modern facilities, medical equipment and other essential resources required for hospitals to deliver quality and affordable healthcare services.

The CMD, who spoke on efforts by the new management to reposition the hospital, said the administration was committed to improving infrastructure, enhancing service delivery and ensuring that healthcare workers remained responsive to patients’ needs.

He stressed that the management would continue to introduce reforms aimed at making services more accessible, efficient and patient-friendly.

Shehu urged patients experiencing difficulties in the course of receiving treatment to channel their complaints through the hospital’s Servicom platform, describing it as an effective avenue for prompt attention to their concerns.

According to him, the platform provides patients with an opportunity to report challenges encountered while accessing healthcare services, enabling the management to identify and address such issues without unnecessary delays.

To reduce the stress of moving between departments in search of medical services, the CMD disclosed that the hospital had introduced a clinical system that brings essential service units together in one location.

He explained that the arrangement accommodates revenue, pharmacy, laboratory and National Health Insurance Scheme (NHIS) units, allowing patients to access the services they need more conveniently.

Shehu said the management planned to extend the system to other parts of the hospital to further improve service delivery and minimise the difficulties patients encounter while seeking treatment.

He, however, appealed to the Federal Government to intervene in the hospital’s infrastructure, noting that improved facilities were necessary to bring its operations in line with the standards expected of a teaching hospital.

On the hospital’s wallet payment system, the CMD defended the arrangement, describing it as a measure designed to promote transparency, accountability and curb fraudulent practices.

He explained that the system enables the hospital to manage patients’ payments in an accountable manner while ensuring that funds are used to provide the required services.

Shehu acknowledged concerns over delays in refunding patients’ unspent balances, assuring that the management was working to remove the bottlenecks associated with the process.

“We are working on how best we can remove the bottlenecks associated with delays in refunding unspent money to patients,” he said.

The CMD also appealed to the Federal and Kogi State governments to intensify public awareness and encourage more residents to enrol in the National Health Insurance Scheme to improve access to healthcare.

He noted that measures were being put in place to ensure the availability of drugs under the scheme, while clarifying that not all medications were covered by the NHIS.

Shehu urged enrollees to familiarise themselves with the scheme’s drug coverage to avoid misunderstandings when accessing prescribed medications.

On emergency care, the CMD assured that the hospital would continue to prioritise saving lives, stressing that emergency cases were attended to before payment was demanded.

He said the hospital’s primary responsibility was to preserve lives, adding that financial considerations would not take precedence over urgent medical attention in emergency situations.

The CMD further pledged that the management would sustain the training and retraining of medical and non-medical personnel to improve professionalism, strengthen patient relations and ensure that patients received satisfactory care.

He expressed confidence that the ongoing reforms, combined with improved infrastructure and support from government and private benefactors, would enhance the hospital’s capacity to provide quality healthcare services to the people.

Earlier, the Chairman of the Correspondents’ Chapel of the Nigeria Union of Journalists (NUJ), Kogi State Council, Comrade Segun Ademola Salami, commended the management of the hospital for upgrading its facilities to enhance effective healthcare delivery to residents of Kogi State and Nigerians at large.

He urged the Chief Medical Director (CMD) not to relent in his efforts to ensure that the hospital lives up to its status as a teaching hospital through the provision of quality and accessible healthcare services.

Comrade Salami, however, appealed to the management to address the challenges patients encounter while accessing medical services at the facility.
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